How personal information is handled
Good Cause collects information reasonably needed to operate, secure and verify the platform, subject to New Zealand privacy law.
Donor information
When you make a contribution, Good Cause collects your name, email address, mobile number, contribution details and payment references. Your email address is used to send your contribution receipt and important payment communications. Your mobile number may be used where reasonably required for payment, fraud-prevention, support or verification purposes.
Public donor privacy
You may choose to hide your name publicly when contributing. If selected, the public campaign activity will identify the latest contribution as coming from an Anonymous supporter. Your name and contact details remain recorded privately for payment, receipt, accounting, fraud-prevention and legal purposes and are not shown publicly.
Fundraiser and beneficiary information
Good Cause may collect account and contact details, campaign information, identity and verification information, beneficiary information, bank and payout details, device and security data, communications, supporting evidence and reports.
Why we use information
We use personal information to operate campaigns, process contributions and payouts, issue receipts, verify people and organisations, prevent fraud, respond to complaints, maintain records, meet legal requirements and protect platform security.
Service providers
Information may be processed by payment, identity, hosting, database, communications or security providers, including Stripe, Supabase, Vercel and Resend where configured. Overseas processing will be handled in accordance with applicable privacy requirements.
Access and correction
Individuals can request access to and correction of personal information as provided by law.
Retention and security
Information is retained only as reasonably needed for operational, legal, accounting, fraud-prevention, receipt and dispute purposes and protected using proportionate security controls.